Branding services we offer that can help your organization
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Francis Thige

Kanatech Systems - Website Design & SEO in Nairobi
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Your brand is more than just a logo, name or colour scheme. It’s who you are as a company at a very fundamental level.

Branding dictates how customers feel about your business and, when done right, can elicit an emotional response at every touchpoint. Businesses with solid brands retain loyal customers in the long run and have an easier time appealing to new audiences because they already know what those companies stand for.

This is all to say that if you aren’t effectively branding your business online and elsewhere, you’re putting some significant barriers in your marketing efforts.

Branding services can help companies with any aspect they might be struggling with, whether they need to create a brand identity from scratch or find a better way to communicate their core messaging and company values.

What Does a Brand Agency Do?

Dedicated brand agencies can provide various services depending on their clients’ needs.

6 most important types of branding services: - logo design - brand messaging - brand positioning - brand voice - style guide - social media branding

Branding agency offerings can include:

  • Building a brand identity from the ground up.
  • Rebranding established businesses.
  • Establishing brand positioning and messaging.
  • Creating a branding strategy.
  • Designing company logos.
  • Formulating brand guidelines for design, style and tone.
  • Mapping out a social media strategy that aligns with the company’s brand identity.
  • Writing copy for websites and other digital assets that accurately reflect the brand voice.

It’s a lot of ground to cover, and the only way that branding agencies can get the job done is to fully immerse themselves in every aspect of their client’s brand identities. That includes their core values, mission statements, messaging, voice and more.

Not all businesses have a firm grasp on who they are as a brand or where to begin figuring that out. Branding agencies must define the fundamental principles and intangible qualities that set those companies apart from the competition. What makes them different and unique? How can they sell that vision to their target audience? Those are the questions a brand agency can help answer.

Top branding services that support marketing efforts

Branding agencies approach branding services from numerous angles, helping businesses establish, maintain or expand their brand in every possible way. These six, in particular, can elevate your marketing strategy with a more explicit focus on who you are and what you offer.

1. Logo design

First impressions are essential; for many potential customers, your logo will provide an initial glimpse of your brand. A company logo is essentially the face of the organization, and it should tell prospective customers everything they need to know about your business right up front.

A well-designed logo supports marketing efforts in a variety of ways:

Brand awareness

Think of virtually any consumer brand – what immediately pops into your mind? Most likely, it’s their logo. For the top brands, logos cross-cultural boundaries and international borders, becoming readily recognizable around the globe.

Take Coca-Cola, for instance. By all accounts, it’s one of the most recognizable brands in the world. It doesn’t matter that the logo is written in English – or that it uses a cursive script that reached peak popularity 150 years ago – 90% of people worldwide know it when they see it.

That may be an extreme example, but it shows how important a good logo is to catch the eye of customers in crowded markets.

Brand identity

Logos can tell potential customers much about your business without saying anything. Coca-Cola’s Spencerian Script reflects the company’s long history and a core product that has remained virtually unchanged for over 100 years. People choose Coca-Cola because it’s a dependable product. They know what they’re getting from it. Past attempts to mess with the formula have become cautionary tales about brand mismanagement.

Sticking with an old-fashioned logo year after year helps sell the message that the product has stood the test of time and that there’s no need to fix what isn’t broken.

 

Branding agencies can help design logos that do more than catch someone’s eye – they establish a clear identity and demonstrate core business values. Whether a company wants to stress its historical legacy, cutting-edge and disruptive ideas or no-nonsense professionalism, logo design services can craft a perfect visual representation of those principles.

2. Brand messaging

What can you offer customers? How do your services or brand experience compare with the competition? What do customers get from your business that they can’t get anywhere else?

Your brand messaging should account for these questions and more. It defines your company, permeating everything from marketing materials to tag lines to product descriptions.

There are a lot of factors that are wrapped up in brand messaging, including:

  • Value proposition.
  • Key differentiators.
  • Brand principles.
  • Organizational culture.
  • Target audience.
  • Product positioning.

Everything your company says should have meaning, and that meaning should always reflect your brand messaging.

Working with a brand agency, businesses can receive expert guidance on how to craft the right message for their audience, their industry and their organization. In some cases, an existing approach may only need a slight tweak, whereas, in others, a full-scale rebranding is necessary.

3. Brand positioning

Brand positioning could easily be considered a subset of brand messaging, but it’s significant enough to warrant its discussion.

In short, brand positioning is how you set yourself apart from the competition. What do you bring to the table that’s wholly distinct from other players in your market? If you don’t have a clear answer to that question, it won’t be easy to convince potential customers to choose your business over another one.

Branding agencies can help with that, though. Through market research and organizational analysis, they can determine what customers want, what your business can realistically provide and how those offerings compare with your competitors.

Creating an effective branding strategy matches your capabilities with your customers’ expectations and desires. Brand agencies are not looking to exaggerate or overpromise. They want to drill down into what makes your business unique and find an effective way to showcase those strengths.

4. Brand voice

Brands are like people: Each has its particular way of expressing itself. Some are friendly, some are irreverent, some are unflaggingly professional, and some are aspirational. Establishing a brand voice and adhering to it across all touchpoints, marketing campaigns, and customer interactions is essential. Having a solid brand voice solidifies your company’s identity, and any deviation could negatively impact the perception of your organization.

branding company in Kenya

Many companies need help identifying what exactly their brand voice should be and how to create it. For instance, a playful, conversational brand voice probably wouldn’t be appropriate for the financial services market, where customers are looking for expert support and guidance. Again, branding agencies thoroughly analyze your industry, customer base and company culture to determine the right approach.

5. Style guide

Once you’ve defined your brand voice, you need to codify it so that every employee and stakeholder knows how to follow your branding guidelines. That’s where a style guide comes into play.

Style guides can lay out your brand voice, messaging, design principles, and more precisely. They instruct your staff members and business partners on the exact language to use in different scenarios, what colour schemes to incorporate into design layouts and how to most effectively communicate with your core audience.

An effective style guide

In short, it’s your branding bible. Brand agencies will help create detailed style guides so there’s no confusion about how to represent your business best.

6. Social media branding

Many companies struggle with social media branding. On the one hand, you want to have the same consistent branding across all channels. On the other hand, social media platforms like Twitter often lend themselves to more irreverent and playful content.

Businesses must find a way to stay true to their brand messaging, voice and values while taking advantage of social media’s inherent strengths. It’s a tricky balancing act, and many organisations end up falling flat on their faces.

 

That’s why working with an expert branding agency can be so helpful. They have a keen understanding of what content works on social media networks and how to effectively use those platforms without sacrificing brand integrity.

You are your brand. If you can’t clearly articulate what your brand stands for, you’ll probably struggle to convince prospective customers to buy from your business over the competition. Branding services can help you identify your core principles and package those values in a message that resonates with your audience.

About the Author

Francis Thige

Francis Thige

Francis Thige is the Managing Director at Kanatech Systems. We improve your business by designing and developing a Website, Logo, Search Engine Optimization, Digital Marketing and Branding Services .

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